About Cross-Rhodes

Putting People & Technology on the Road to Results

Cross-Rhodes is a small focused firm of senior business operations consultants. For 20 years Cross-Rhodes’ experts have specialized in analyzing, improving and designing business processes to enhance the customer experience and reduce costs, for the Fortune 100, mid-sized companies, as well as start-ups, within a variety of industries such as:

View Our Brochure: About Cross-Rhodes


View: The Efficient Experience

                    … good for customers, employees, and the company. 



How to Find & Defuse Your Process Bombs in One Week!

"The rapid assessment started on a Monday morning, and the findings were delivered on Friday … there were 122 process steps, with 42 ‘process bombs,’ and the opportunity to save 15-20% of the labor costs." 

Learn how they did it, and how you can do it yourself.

Key Characteristics of Cross-Rhodes and our work

Results materialize when...